{"id":3,"date":"2025-11-27T06:19:39","date_gmt":"2025-11-27T06:19:39","guid":{"rendered":"http:\/\/localhost\/dotbase\/ninasaigon\/?page_id=3"},"modified":"2026-01-21T11:21:22","modified_gmt":"2026-01-21T04:21:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ninasaigon.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\r\n<h2 class=\"wp-block-heading\" data-start=\"176\" data-end=\"197\"><strong data-start=\"179\" data-end=\"197\">PRIVACY POLICY<\/strong><\/h2>\r\n<h3 data-start=\"199\" data-end=\"252\"><strong data-start=\"203\" data-end=\"252\">1. Purpose of Collecting Personal Information<\/strong><\/h3>\r\n<p data-start=\"254\" data-end=\"346\">The collection of customers\u2019 personal information is carried out for the following purposes:<\/p>\r\n<ul data-start=\"348\" data-end=\"625\">\r\n<li data-start=\"348\" data-end=\"420\">\r\n<p data-start=\"350\" data-end=\"420\">Supporting customers in purchasing, payment, and delivery processes.<\/p>\r\n<\/li>\r\n<li data-start=\"421\" data-end=\"500\">\r\n<p data-start=\"423\" data-end=\"500\">Providing product information, services, and customer support upon request.<\/p>\r\n<\/li>\r\n<li data-start=\"501\" data-end=\"568\">\r\n<p data-start=\"503\" data-end=\"568\">Sending notifications about promotions and the latest products.<\/p>\r\n<\/li>\r\n<li data-start=\"569\" data-end=\"625\">\r\n<p data-start=\"571\" data-end=\"625\">Handling issues arising during the purchasing process.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr data-start=\"627\" data-end=\"630\" \/>\r\n<h3 data-start=\"632\" data-end=\"674\"><strong data-start=\"636\" data-end=\"674\">2. Scope of Information Collection<\/strong><\/h3>\r\n<p data-start=\"676\" data-end=\"765\">We collect customers\u2019 personal information when placing orders on the website, including:<\/p>\r\n<ul data-start=\"767\" data-end=\"827\">\r\n<li data-start=\"767\" data-end=\"780\">\r\n<p data-start=\"769\" data-end=\"780\">Full name<\/p>\r\n<\/li>\r\n<li data-start=\"781\" data-end=\"798\">\r\n<p data-start=\"783\" data-end=\"798\">Email address<\/p>\r\n<\/li>\r\n<li data-start=\"799\" data-end=\"815\">\r\n<p data-start=\"801\" data-end=\"815\">Phone number<\/p>\r\n<\/li>\r\n<li data-start=\"816\" data-end=\"827\">\r\n<p data-start=\"818\" data-end=\"827\">Address<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr data-start=\"829\" data-end=\"832\" \/>\r\n<h3 data-start=\"834\" data-end=\"873\"><strong data-start=\"838\" data-end=\"873\">3. Information Storage Duration<\/strong><\/h3>\r\n<p data-start=\"875\" data-end=\"1133\">Customers\u2019 personal data will be stored until a request for deletion is made or the customer logs in and deletes the information by themselves.<br data-start=\"1018\" data-end=\"1021\" \/>In all other cases, customers\u2019 personal information will be securely stored on the server of <strong data-start=\"1114\" data-end=\"1132\">Ninasaigon.com<\/strong>.<\/p>\r\n<hr data-start=\"1135\" data-end=\"1138\" \/>\r\n<h3 data-start=\"1140\" data-end=\"1211\"><strong data-start=\"1144\" data-end=\"1211\">4. Individuals or Organizations That May Access the Information<\/strong><\/h3>\r\n<ul data-start=\"1213\" data-end=\"1775\">\r\n<li data-start=\"1213\" data-end=\"1339\">\r\n<p data-start=\"1215\" data-end=\"1339\"><strong data-start=\"1215\" data-end=\"1237\">Shipping partners:<\/strong> Provided with necessary information for delivery purposes, such as name, address, and phone number.<\/p>\r\n<\/li>\r\n<li data-start=\"1340\" data-end=\"1447\">\r\n<p data-start=\"1342\" data-end=\"1447\"><strong data-start=\"1342\" data-end=\"1360\">Company staff:<\/strong> Relevant departments responsible for customer care and support during product usage.<\/p>\r\n<\/li>\r\n<li data-start=\"1448\" data-end=\"1607\">\r\n<p data-start=\"1450\" data-end=\"1607\"><strong data-start=\"1450\" data-end=\"1496\">Affiliated, joint, or outsourced partners:<\/strong> Involved in activities stated in Section 1 and required to comply with personal data protection regulations.<\/p>\r\n<\/li>\r\n<li data-start=\"1608\" data-end=\"1775\">\r\n<p data-start=\"1610\" data-end=\"1775\"><strong data-start=\"1610\" data-end=\"1633\">Legal requirements:<\/strong> We may disclose personal information when required by law and when such disclosure is reasonably necessary to comply with legal procedures.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-start=\"1777\" data-end=\"1965\"><strong data-start=\"1777\" data-end=\"1808\">Business transfer (if any):<\/strong> In the event of a merger or partial or full acquisition by another company, the buyer will have access to the information we store, including personal data.<\/p>\r\n<hr data-start=\"1967\" data-end=\"1970\" \/>\r\n<h3 data-start=\"1972\" data-end=\"2027\"><strong data-start=\"1976\" data-end=\"2027\">5. Information Collection and Management Entity<\/strong><\/h3>\r\n<p data-start=\"2029\" data-end=\"2360\">Business Owner: <strong data-start=\"2045\" data-end=\"2064\">H\u1ee9a Th\u1ecb Kim Nhi<\/strong><br data-start=\"2064\" data-end=\"2067\" \/>Tax Code: <strong data-start=\"2077\" data-end=\"2093\">058191003750<\/strong><br data-start=\"2093\" data-end=\"2096\" \/>Issued Date: <strong data-start=\"2109\" data-end=\"2126\">July 08, 2022<\/strong><br data-start=\"2126\" data-end=\"2129\" \/>Issued By: <strong data-start=\"2140\" data-end=\"2229\">Department of Administrative Management of Social Order \u2013 Ministry of Public Security<\/strong><br data-start=\"2229\" data-end=\"2232\" \/>Address: <strong data-start=\"2241\" data-end=\"2298\">28 Mai Chi Tho, Binh Trung, Ho Chi Minh City, Vietnam<\/strong><br data-start=\"2298\" data-end=\"2301\" \/>Phone: <strong data-start=\"2308\" data-end=\"2324\">0909 478 401<\/strong><br data-start=\"2324\" data-end=\"2327\" \/>Email: <strong data-start=\"2334\" data-end=\"2360\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2336\" data-end=\"2358\">Ninasaigonvn@gmail.com<\/a><\/strong><\/p>\r\n<hr data-start=\"2362\" data-end=\"2365\" \/>\r\n<h3 data-start=\"2367\" data-end=\"2438\"><strong data-start=\"2371\" data-end=\"2438\">6. Methods and Tools for Users to Access and Edit Personal Data<\/strong><\/h3>\r\n<p data-start=\"2440\" data-end=\"2548\">If you have any requests regarding access to or modification of your provided personal information, you may:<\/p>\r\n<ul data-start=\"2550\" data-end=\"2639\">\r\n<li data-start=\"2550\" data-end=\"2592\">\r\n<p data-start=\"2552\" data-end=\"2592\">Call us directly at: <strong data-start=\"2573\" data-end=\"2590\">0909 47 84 01<\/strong><\/p>\r\n<\/li>\r\n<li data-start=\"2593\" data-end=\"2639\">\r\n<p data-start=\"2595\" data-end=\"2639\">Send an email to: <strong data-start=\"2613\" data-end=\"2639\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2615\" data-end=\"2637\">Ninasaigonvn@gmail.com<\/a><\/strong><\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr data-start=\"2641\" data-end=\"2644\" \/>\r\n<h3 data-start=\"2646\" data-end=\"2723\"><strong data-start=\"2650\" data-end=\"2723\">Complaint Handling Mechanism Regarding Misuse of Personal Information<\/strong><\/h3>\r\n<p data-start=\"2725\" data-end=\"2972\">At <strong data-start=\"2728\" data-end=\"2746\">Ninasaigon.com<\/strong>, protecting your personal information is extremely important. We guarantee that your information will be kept confidential. <strong data-start=\"2871\" data-end=\"2972\">Ninasaigon.com commits not to share, sell, or lease your personal information to any third party.<\/strong><\/p>\r\n<p data-start=\"2974\" data-end=\"3041\">Your personal information will only be used in the following cases:<\/p>\r\n<ul data-start=\"3043\" data-end=\"3218\">\r\n<li data-start=\"3043\" data-end=\"3081\">\r\n<p data-start=\"3045\" data-end=\"3081\">Improving customer service quality<\/p>\r\n<\/li>\r\n<li data-start=\"3082\" data-end=\"3169\">\r\n<p data-start=\"3084\" data-end=\"3169\">Resolving disputes and complaints within <strong data-start=\"3125\" data-end=\"3135\">3 days<\/strong> after receiving the information<\/p>\r\n<\/li>\r\n<li data-start=\"3170\" data-end=\"3218\">\r\n<p data-start=\"3172\" data-end=\"3218\">When required by competent legal authorities<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-start=\"3220\" data-end=\"3570\">Ninasaigon.com understands that protecting your personal data is our responsibility. If you have any questions, feedback, or complaints related to this Privacy Policy or the misuse of personal information beyond the stated purposes, please contact us via hotline <strong data-start=\"3483\" data-end=\"3499\">0909 478 401<\/strong> or email <strong data-start=\"3509\" data-end=\"3535\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3511\" data-end=\"3533\">Ninasaigonvn@gmail.com<\/a><\/strong> for direct support and resolution.<\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY 1. Purpose of Collecting Personal Information The collection of customers\u2019 personal information is carried out for the following purposes: Supporting customers in purchasing, payment, and delivery processes. Providing product information, services, and customer support upon request. Sending notifications about promotions and the latest products. Handling issues arising during the purchasing process. 2. 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